🌊 Ocean’s Promise: Your Satisfaction is Our Wave
Hey, we get it – sometimes things just don’t vibe the way you hoped. That’s why we make returns a breeze at the Frank Ocean merch store.
🔄 Easy Returns: Let’s Find Your Perfect Fit
If you receive incorrect or damaged items, don’t hesitate to get in touch with our support team us within 7 days to get help.
Please check our size table carefully before placing an order because we don’t accept returns/refunds/exchanges we sent you the correct size.
💰 Refund: That Sweet Sound of Cash Back
Once we get your return, we’ll check it over and swing that refund your way. Usually takes 2-4 business days for the money to hit your account.
🎵 Flawed Merch? We’ll Make It Right
Item arrived damaged or not what you ordered? Snap a pic and let us know within 48 hours. We’ll get you a replacement or a refund, no drama.
📦 Return Shipping: Your Move
You’ll not cover the cost of shipping those items back to us. Please note this information.
⏱️ Timing: Patience is Key
We’re quick on our end, but those bank folks can take a little longer. Give me a few extra days to get that refund fully processed.
We Want to Hear from You
Did something go wrong? We’re all ears! Drop us a line and we’ll work on making your experience even better.
The Bottom Line: We Want You Happy
If you’re not feeling the merch, let’s make it right. Your satisfaction is our favorite song.